FAQ’s

Frequently asked questions
Are the tickets official?
Yes - All tickets are 100% official and genuine.
Is it free to join?
Yes. You can join here.
How can I join London Ticket Club?
Just submit your email address here.
How can I contact you?
Please contact us using the form here or email us at [email protected]
How much is delivery?
Please take a look at the checkout page, it will show any applicable delivery fees. On selected tickets you may have the option to use our free print at home or collect from the box office service.
Are there any hidden fees?
No. All costs and fees are displayed on the checkout page.
What are your booking fees?
Please view the exact booking fee on the checkout page. On selected tickets we do not charge a booking fee and the total price is just the face value of the ticket. When tickets do have booking fees they help to cover our costs (e.g. for admin and technology).
Is my transaction secure?
Yes. Your browser will display a padlock icon on the checkout page.
Do you resell tickets?
No. We are not a secondary ticketing site or reseller marketplace.
I can't find my tickets

Please check the inbox associated with the PayPal account used to purchase the tickets. Don't forget to also check your junk email folder. If you still cannot find your tickets, please contact us at [email protected] as soon as possible.